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Terms and Conditions

Effective Date：May 12, 2025

Thank you for visiting Our Little Green Life! We want to ensure a smooth and transparent shopping experience for you. By browsing our website or placing an order, you’re agreeing to the guidelines we’ve outlined here. We encourage you to take a moment to review them so everything is clear before you shop with us.

SECTION 1 - General Information

  • Our Little Green Life offers a curated selection of Plants, Handcrafted Crafts, and Plant Essentials.

  • All items listed on our website are sold as-is, and customers are encouraged to review product descriptions, photos, and care details before completing their purchase.

SECTION 2 - Ownership and Intellectual Property

  • All content on this website, including text, images, product descriptions, blog posts, and design elements, is the exclusive property of Our Little Green Life. Reproduction, distribution, or use of any content without our explicit consent is strictly prohibited.

  • Unauthorized use of our website, including the posting of harmful content, malware, or inappropriate material, will result in immediate account suspension or other appropriate actions.

SECTION 3 - Product Descriptions and Availability

  • We make every effort to provide clear descriptions and accurate images of our products. However, please note that variations in lighting or monitor settings may cause slight differences in color or details compared to the actual items. We appreciate your understanding and encourage you to reach out if you have any questions about a product before purchasing.

  • At Our Little Green Life, we may occasionally limit the availability of our products or services based on individual circumstances, location, or other considerations. These decisions are made thoughtfully and on a case-by-case basis. We may also adjust product quantities, descriptions, pricing, or availability as needed and without prior notice. Please note that certain items may be discontinued at any time.

  • We kindly ask for your understanding that while we do our best to ensure the quality of every product and service, individual expectations may vary. Additionally, there may be occasions where errors on our website or in our services cannot be immediately resolved.

SECTION 4 - Pricing and Errors

  • While we strive to maintain accurate pricing and product information, occasional errors may occur. In the rare instance of a pricing or product detail discrepancy, we reserve the right to correct it before proceeding with the order. If any issues arise, we will contact you to ensure clarity before fulfilling the purchase.

SECTION 5 - Shipping and Handling

  • Orders are processed and shipped on Mondays and Tuesdays to minimize transit time for live plants. Delivery times depend on your location and the courier’s schedule.

  • We package all items with care to ensure they arrive safely. However, once the package is handed over to the courier, we cannot guarantee the handling conditions during transit. By purchasing, you agree that the risk of shipping is shared between both parties.

SECTION 6 - Final Sale Policy

  • All sales are FINAL. We do not accept returns, exchanges, cancellations, or refunds once an order is confirmed.

  • Please review all product details before purchasing, as we are unable to accommodate changes after the order is placed.

SECTION 7 - Liability

  • At Our Little Green Life, we take great care to ensure that our products arrive in excellent condition. Once your order has been delivered, the care and handling of the products are your responsibility. We kindly ask that you follow the provided care instructions to help maintain the health and longevity of your purchase. Please note that we are not responsible for any damages, losses, or issues that may arise after delivery due to circumstances beyond our control.

  • By purchasing from our website, you acknowledge and accept responsibility for the care and handling of the products upon receipt.

SECTION 8 - Website Use and Security

  • Visitors must use our website in a lawful and respectful manner. Any misuse, such as attempts to harm the website’s functionality, distribute malware, or harass other users, will result in immediate action, including account termination and legal measures if necessary.

  • If you identify a security issue or unauthorized activity on your account, please notify us immediately so we can address it promptly.

SECTION 9 - Updates to Terms and Conditions

  • We reserve the right to update or modify these terms at any time. Updates will be reflected on this page, and the 'Effective Date' will be adjusted accordingly.

  • By continuing to use our website or purchasing products, you agree to any changes to these terms.

SECTION 10 - Contact Information

  • If you have any questions or concerns about these Terms and Conditions, feel free to contact us.

  • Questions about the Terms of Service should be sent to us at our.little.green.life@gmail.com or contact us on our website's contact form which you can find here : CONTACT US

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